Terms of Service

Last updated: 09 January 2026

1. Introduction

These Terms of Service ("Terms") govern your access to and use of the FamilyOFX platform and services (the "Service") operated by EA SOFT LTD ("we", "us", or "our"). By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service.

2. Company Information

FamilyOFX is a brand operated by EA SOFT LTD, a company registered in the United Kingdom. For any questions or concerns regarding these Terms, please contact us at:

Email: etienne@ea-soft.com

Company: EA SOFT LTD

3. Beta Period and Service Availability

FamilyOFX is currently in a beta period. During this beta period:

  • We do not guarantee the availability, reliability, or uptime of the Service or any specific features
  • Data security, while we take reasonable measures, cannot be guaranteed during the beta period
  • Features may be added, modified, or removed without prior notice
  • The Service is provided "as is" without warranties of any kind

4. Payment Terms

Payments for the Service may be processed through Stripe or Revolut. By making a payment, you agree to the payment terms of the respective payment processor.

No Refund Policy

All payments are final and non-refundable. We do not provide refunds for any subscriptions, services, or payments made through the Service, regardless of the reason for cancellation or termination.

5. User Accounts and Responsibilities

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Ensuring that any information you provide is accurate and up to date
  • Complying with all applicable laws and regulations when using the Service

6. Data and Third-Party Services

The Service integrates with various third-party services for functionality, analytics, and authentication. Your data may be shared with:

  • Payment Processing: Stripe and Revolut for payment processing
  • Subscription Management: RevenueCat for subscription management
  • Analytics: Smartlook and LaunchDarkly for analytics and feature management
  • AI Services: Anthropic for AI-powered features
  • Authentication and Email: Google and Microsoft for authentication and email synchronization via Nylas

By using the Service, you consent to the sharing of your data with these third-party services as necessary for the operation of the Service. Each third-party service has its own privacy policy and terms of service.

7. Intellectual Property

The Service and its original content, features, and functionality are owned by EA SOFT LTD and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

8. Prohibited Uses

You agree not to use the Service:

  • In any way that violates any applicable law or regulation
  • To transmit any malicious code, viruses, or harmful data
  • To attempt to gain unauthorized access to the Service or related systems
  • To interfere with or disrupt the Service or servers connected to the Service
  • For any fraudulent or illegal purpose

9. Limitation of Liability

To the maximum extent permitted by law, EA SOFT LTD shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service.

During the beta period, we specifically disclaim all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Termination

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Service will cease immediately.

11. Changes to Terms

We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to its conflict of law provisions. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Contact Information

If you have any questions about these Terms, please contact us at:

Email: etienne@ea-soft.com

Company: EA SOFT LTD