Contacts
CRM contacts and companies in FamilyOFX.
Contacts
Contacts (/contacts) is the CRM — people, their companies, roles, and communication history.
Contacts vs companies
- Contacts — individuals (managers, lawyers, founders)
- Companies — organisations linked to contacts (custodians, GPs, investee companies)
Linking to portfolio
- Manager on a position → contact (and optionally their company)
- Deal flow → linked contacts and companies on the card
- Chat can create_contact, update_contact, link_contact_company, and email_contact
- Chat can search, create, update, and delete companies and contacts. Deleting a duplicate moves its links onto the record you keep (usually the older one). Linked people stay unless you ask to delete them too
- The same delete-and-keep applies to deals, holdings, costs, bank accounts, legal entities, trips, calendar events, and tasks
Search with chat before creating duplicates.